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If you continue to have issues after following Troubleshoot ad units and Troubleshoot privacy settings, copy a JSON string that contains troubleshooting inputs, and share with support. This string includes details of your Ad Manager app, adapter status, and all ad units test results.
To copy the troubleshoot output, tap the app icon seven times until you see Copied ad inspector JSON to clipboard.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-06-05 UTC."],[],[]]